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The documents you will usually need to present are:

• a valid driving licence
• an International Driving Permit, if your driving licence was not issued within the European Union;
• a valid passport and identity card from your country of residence;
• a credit card in the main driver’s name.

All documents must be complete, original, physical, and valid versions. On some occasions we may also require proof of your home address in the form of a recent utility bill, which must be no older than three months. You must have the documents with you when collecting the vehicle.

Collision Damage Waiver (CDW) is a type of protection that reduces your financial liability for damage resulting from road traffic accidents. In the event of damage to your hire vehicle, you will be liable for the amount specified in your hire agreement. By opting for certain cover exclusions, you may increase your financial responsibility. For further information about these exclusions, please refer to the Terms of Service.

Third-Party Liability (TPL) is a type of insurance that covers the cost of any damage you may cause to third parties whilst driving the hire car.

The deposit is an amount held on your credit card for security purposes and will be released in full unless there are any unexpected charges, such as traffic fines, returning the car with insufficient fuel, or requiring additional cleaning. Depending on whether your hire is a smart rental experience or you’ll be collecting the vehicle at the rental desk, the deposit will be charged either 48 hours before the scheduled collection time or at the desk. Please ensure that you have the credit card with you at the time of collection.

Simply follow the instructions in the app. You’ll need to take photographs of your driving licence and an identity document (such as a passport or an identity card issued by a European Union member state), along with a selfie. In some cases, you may also be required to upload a photograph of your International Driving Permit. Finally, complete your contact details in the 'Profile' section.

When collecting your hire car, you must have with you the documents specified in the Key Hire Terms, which are available in the Movly app.

You'll only need our app! Just make sure your smartphone's Bluetooth is switched on. Once you've located the car, start your hire in the app, and you'll be able to unlock and lock the doors directly from the app throughout your hire period.

You’ll need an internet connection to start and end your hire. However, you won’t need internet to lock and unlock the car doors during your trip. Once you’ve started the hire, the car and your smartphone will connect via Bluetooth.